RULES OF THE GAME – BOARDING
Please, make reservations for your dogs overnight or extended stay in advance, if possible. You may call our office at 409-853-1094 to reserve standard or VIP lodging.
Standard boarding is kenneled boarding. Our guests will be placed into daycare during the day and will socialize in a play group as long as they pass our temperament evaluation and are spayed or neutered. If they cannot socialize with other dogs or they are not spayed or neutered, they will be placed in their own play area with staff socialization only. If they jump fences or exhibit extreme signs of stress they will still be allowed out of their kennels as long as they are comfortable.
Our staff is trained to observe every dogs body language and recognize signs of stress or discomfort. Each dog’s play time is based on an individual basis. We want your fur baby to have a pleasurable experience. Some dogs aren’t accustomed to prolonged periods of play time or socialization. Therefore, we do not require them to participate the entire 8 hours of daycare. However, we prefer for them to remain out of their sleeping quarters as much as possible.
We provide individual attention along with group interaction that involves both indoor and outdoor play areas. Your dog will always have access to fresh, clean water in addition to a comfortable place to rest while outside of their sleeping quarters. We offer lots of toys in addition to endless love and attention during their stay at Posh Pets. Our guests are fed at naptime and 5PM in their sleeping quarters only. We do provide treats as part of some of our daycare activities and everyone receives a chew treat at bedtime to help wind down after a fun-filled day of physical activity.
All bedding is changed daily and clean food bowls are provided for each meal. You may pack their personal bed and favorite treats if you prefer.
We do suggest that you bring at least one item from home to be placed in their sleeping quarters to ease their adjustment to the change of environment (they like to smell something from home).
THE FOLLOWING ARE THINGS YOU NEED TO KNOW PRIOR TO YOUR DOG’S FIRST STAY:
Dogs can be dropped off anytime within our office hours. We are closed to customers on all major holidays.
A temperament evaluation is preferred prior to your dog’s first boarding stay. We will do a thorough assessment of your dog. For more information about the evaluation, please see here.
Housemates and related dogs do no go to playgroup together. This is for the safety of all the dogs on the property. We do make exceptions, bu tit is at the discretion of the kennel staff.
All dogs over the age of 10 months must be spayed or neutered (for daycare only).
Boarding guests can only be offered socialization with other pups if they are spayed or neutered, but they can still be among other pups, but unable to have contact. They are placed in one of our 7 play yards outdoors.
We do not provide food. Allergies, sensitive stomachs, etc prevent us from furnishing a “house food”. You must pack each feeding individually labeled zip-lock bags with the preferred amount of food per meal. This ensures your pup is given the correct serving size at each meal. We will hand feed, and/or warm meals if needed. Please provide specific instructions regarding your dogs feeding routine.
Label everything you bring for your dog with his/her name on it. We are not responsible for any items lost or destroyed. You will be required to describe monetary items.
Beds are welcome, but not necessary (every dog receives clean linens). If you do bring a bed, we will cover i with clean linens. We do our best to send bedding home clean, but we do not wash beds.
Please don’t bring towels or dinner bowls.
We do not feed rawhide or cooked bones, as they are current health risks to dogs.
Toys are welcome but will not go to playgroup with your dog(s) and will not be put down if there are multiple dogs sharing a kennel.
No tennis balls or racquet balls, please! They clog up our septic drains.
We highly recommend not packing your luggage in front of your dog before bringing them in to board. Witnessing you pack can induce stress in your dog for many reasons. The most common reason is a correlation with you being gone for long periods of time.
RULES OF THE GAME – DAYCARE
Daycare is Monday, Wednesday, and Friday for all non-boarding guests.
All dogs must be on a leash or carried from the car into our facility.
All dogs must wear a nylon or leather collar with a name tag with a current rabies tag already attached. If you do not have a name tag or collar, one will be provided for your dog at your expense. Choke chains, shock collars, and pinch collars are not allowed as they present a hazard to dogs while in playgroup (and we don’t like them). If you have one of these, please talk to us about an alternative. Harnesses get caught on fences and large dogs like to use them as “handles”, so please take them off on arrival. Please take your leash home with you.
No dog is allowed to leave Posh Pets in the back of a pick-up truck unless in a securely tied down crate.
Any breed of dog can be evaluated for boarding or daycare. Every breed has to be evaluated on their first visit, and any breed could be turned away for behavioral reasons, or past aggressive history. At Posh Pets, we evaluate every dog, every time they visit. If you have any questions or concerns please give us a call at 409-853-1094.
PURPOSE OF THE EVALUATION:
a) To determine your dog’s level of socialization and play-style, so that we know which of our guests will be compatible.
b) An evaluation given no longer than 14 days from the date of boarding allows them an easier transition from the environment they are accustomed to. They become familiar with staff and facility routines.
c) Most importantly, they know you will be returning for them.
d) A bond & trust must be established with staff before they are ever introduced to other dogs.
e) Introductions are given in a controlled and safe manner. They are introduced to a minimum of 3 dogs to determine any potential dislikes and preferences among other pups. This aids greatly in harm reduction.
f) Different breeds have different play-styles and we prefer to separate groups by play-style, size, temperament, and age.
g) We do not discriminate against any breed.